HR Contact List
GENERAL INFORMATION FOR SALARIED (NON-BARGAINING UNIT) RETIREES
Pension Payment Timing
Pension payments are made on the first of each month.
Reduction in Pension Benefits at Age 65
Please be advised that your FCA Canada pension is not integrated with the government pension benefits. Therefore, you do not need to notify our office if you apply to collect your CPP prior to age 65. Your pension will automatically reduce on the month following the month you turn 65 as your supplement/special allowance (bridge benefit) will cease. Please refer to your option package to confirm understanding of your age 65 pension amount.
Pension Payor
CIBC Mellon is the “payor” of our pension payments. You must contact CIBC Mellon at any time to Change your Address, change your Banking Information, change your Income Tax deductions, or assign a Power of Attorney (please allow one (1) month for the change to take effect).
CIBC MELLON
English or French in North America: 1-800-565-0479
International Calls (call collect): 519-873-2218
Address Changes Only – www.cibcmellon.com/retiree
RBC Insurance Group Annuity Centre
You must notify RBCI of any change of address, bank account or tax information
2nd Floor, Tower 1 6880 Financial Drive
Mississauga, ON L5N 7Y5 Transit # 00012
Tel: 1 (888) Royal 94 (888-769-2594)
Fax: 1 (888) 309-4999
e-mail: rbcigroupannuity@rbc.com
Visit us online: http://www.rbcinsurance.com/group-annuity/index.html
Reporting the Death of a Member or Spouse
*IMPORTANT* - Death of a member or a spouse needs to be reported to
BENEFITS LINK at 1-877-854-5465 (all departments at FCA will receive this information and will communicate any entitlements owing to applicable beneficiary(ies) including information relating to pensions, life insurance, health care).
Savings Plan/Defined Contribution Pension
Contact Canada Life Assurance Company at 1-800-724-3402 or at mycanadalifeatwork.com for questions regarding the distribution of your savings plan and/or Defined Contribution Pension accounts. You are advised to consult with a financial or tax advisor before requesting any distribution.
Health Care Enrollment and Coverage
For assistance with Health Care Coverage (if applicable), contact Benefits Link at 1-877-854-5465. You will need your Master Number and PIN. Access the site here: http://digital.alight.com/benefitslink
For GreenShield inquiries, call 1-888-711-1119 https://gsceverywhere.ca/login
Employees hired before September 1, 2008 can view full plan details and booklets by visiting the Your Benefits Resources website: http://digital.alight.com/benefitslink
Basic Group Life Insurance in Retirement
Please note that Basic Group Life Insurance is not provided in retirement for individuals who retired on or after January 1, 2010.
If you would like to verify your life insurance coverage or update your beneficiary information, please contact: Benefits Link Phone: 1-877-854-5465 (you will need your Master Number and PIN)
Website: http://digital.alight.com/benefitslink
Optional Insurance
If you are enrolled in Optional Group Life and/or Dependent Group Life, inquiries should be directed to the Manulife Group Benefits Customer Service Centre at 1-800-268-6195 (Policy 13504; Certificate # is your Master #). Please note all Optional Insurance is null and void after age 70. Please call Manulife to ensure your payments are stopped at this time.
Company Lease Car Program[DM1]
Employees hired after January 1, 2013, are not eligible for leased cars in retirement. If you participate in the company’s lease car program and have an inquiry, please contact the lease car manager at cocarcanada@stellantis.com.
FCA Canada Retiree New Vehicle Purchase Plan
To take advantage of your employee pricing, please contact the FCA Advantage Plan at 1-866-785-8783 to generate a control number. To learn more about the program, please visit www.chrysleradvantageplan.ca and use the password "retiree" in the first text box.
Canada Pension Plan (CPP) / Old Age Security (OAS)
These are government benefits for which you may be eligible to apply. Your FCA Canada pension is not integrated with these benefits. You may find further information regarding these benefits and how you may apply by visiting their website https://www.canada.ca/en/services/benefits/publicpensions.html or by calling 1-800-277-9914.
Family Law (Divorce or Separation in Retirement)
If you experience a marriage breakdown in retirement and need to determine the value of your pension and/or divide your pension with a former spouse, you need to reach out to the Fiat Chrysler Canada Pension Centre at toll-free 1-800-304-5123 (press #6) or 1-519-973-2031 to obtain information on the process and applicable regulations.
FCA Defined Benefit Pension Portal[DM2]
To register for your services on-line, go to the FCA Defined Benefit Pension Portal at https://secure.buckcommcity.com/fca/ and follow the instructions detailed below:
First time users must first register by clicking on “First Time Log In/ Forgot User Name?” under Manage Your Account Section:
- Enter your Master Number
- Confirm your Postal Code
- Confirm your Date of Birth
- Create a User Name – Hint: use your email address or Master Number
- Create a Password
- Click Register
Fiat Chrysler Canada Pension Centre
Toll-free 1-800-304-5123 (press #6) or 1-519-973-2031
[DM1]Updated contact information.
Waiting on company car on whether to update this section with new eligibility rules.
[DM2]Include same wording and the PDF instructions on how to login to the portal the same as the Active Statements.
GENERAL INFORMATION SHEET FOR US SALARY RETIREES WITH CANADIAN PENSION
PENSION BENEFIT PAYMENTS (Direct Deposit Only):
First Payment – Will occur on the first of the month following your retirement date with retro payment back to your Benefit Commencement Date.
Regular Payments - Subsequent benefits are paid "in advance," on the first banking day of each month. Report any missing benefit to CIBC MELLON/State Street.
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CIBC MELLON It is important that you notify CIBC MELLON of any change of address, banking information or income tax. Please allow (1) month for changes. From Canada: Toll-free 1-800-565-0479 Fax #: 519-873-2100 From USA: Toll-free 1-800-263-4497 Website: www.cibcmellon.com |
Benefits Connect It is important that you notify Benefit Connect of any change of address, banking information or income tax. Please allow (1) month for changes.
Customer Service: 1-888-409-3300 Message Center: https://fcabenefits.ehr.com |
OTHER INQUIRIES: FCA Canada Inc., Pension Office
201 CITY CENTRE DRIVE, SUITE 1000, MISSISSAUGA ON L5B 4E4
Phone: 519-973-2031 or 1-800-304-5123 (Press 6 for Penson Office)
Email: pensions@stellantis.com
CPP/OAS OFFICE: Member must apply 6 months prior to commencing the government benefit (no earlier than 60th birthday for CPP). US/CAN mixed service member, must call the Canada Pension Plan at 1-800-277-9914 due to unique eligibility for working in USA (online application is not permitted; http://www.hrsdc.gc.ca/eng/home.shtml).
SOCIAL SECURITY: This is a benefit paid into while on US Payroll. Please contact the office closest to you to inquire about your eligibility for Social Security.
**If you live in Canada, you should complete a W8 form (refer online to obtain) from the US to reduce taxes from 25% to 15%.
BENEFITS: All benefit eligibility is determined and provided by the US as you are retiring from US Payroll.
Health Care Eligibility: If you were hired prior to 9/30/2008 in Canada, you should be eligible for healthcare in retirement according to the US benefit plan. Contact askben@stellantis.com for any benefit related questions.
Employee Advantage Program: Contact 1-800-756-2886 for any inquiries.
COMPANY LEASE CAR PROGRAM: If you are eligible to participate in the company’s Lease Car Program and require any assistance, please contact the Lease Car Manager at cocarcanada@stellantis.com or 519-973-2249.
SAVINGS PLAN/DEFINED CONTRIBUTION PENSION PLAN from CANADA:
INQUIRES: Contact Canada Life Assurance Company at 1-800-724-3402 or www.grsaccess.com
SAVINGS PLAN/DEFINED CONTRIBUTION PENSION PLAN from USA:
INQUIRES: Contact Merrill Lynch at http://www.benefits.ml.com/ or 1-800-483-7283.
DEATH OF A MEMBER OR A SPOUSE: Deaths must be reported to Benefits Link at 1-877-854-5465.
All departments at FCA will receive this information and will communicate any entitlements owing to applicable beneficiary(ies), including information relating to pension/surviving spouse benefits.
GENERAL INFORMATION SHEET FOR US SALARY RETIREES WITH CANADIAN PENSION
Living in the USA After Retirement
PENSION BENEFIT PAYMENTS (Direct Deposit Only):
First Payment – Will occur on the first of the month following your retirement date with retro payment back to your Benefit Commencement Date.
Regular Payments - Subsequent benefits are paid "in advance," on the first banking day of each month. Report any missing benefit to CIBC MELLON.*
If you choose to have your pension direct deposit to US bank there is a $5.00 service charge each month.
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CIBC MELLON You must notify CIBC MELLON of any change of address, banking information or income tax. Please allow (1) month for changes. From Canada: Toll-free 1-800-565-0479 Fax #: 519-873-2100 From USA: Toll-free 1-800-263-4497 Website: www.cibcmellon.com |
Benefits Connect It is important that you notify Benefit Connect of any change of address, banking information or income tax. Please allow (1) month for changes.
Customer Service: 1-888-409-3300 Message Center: https://fcabenefits.ehr.com |
OTHER INQUIRIES: FCA Canada Inc., Pension Office
201 CITY CENTRE DRIVE, SUITE 1000, MISSISSAUGA ON L5B 4E4
Phone: 519-973-2031 or 1-800-304-5123 (Press 6 for Penson Office)
Email: pensions@stellantis.com
CPP/OAS OFFICE: Member must apply 6 months prior to commencing the government benefit (no earlier than 60th birthday for CPP). US/CAN mixed service member, must call the Canada Pension Plan at 1-800-277-9914 due to unique eligibility for working in USA (online application is not permitted; http://www.hrsdc.gc.ca/eng/home.shtml).
SOCIAL SECURITY: This is a benefit paid into while on US Payroll. Please contact the office closest to you to inquire about your eligibility for Social Security.
**If you live in the USA, you will need to complete the NR301 form to reduce taxes from 25% to 15%.
BENEFITS: All benefit eligibility is determined and provided by the US as you are retiring from US Payroll.
Health Care Eligibility: If you were hired prior to 9/30/2008 in Canada, you should be eligible for healthcare in retirement according to the US benefit plan. Contact askben@stellantis.com for any benefit related questions.
Employee Advantage Program: Contact 1-800-756-2886 for any inquiries.
COMPANY LEASE CAR PROGRAM: If you are eligible to participate in the company’s Lease Car Program and require any assistance, please contact the Lease Car department at cocars@stellantis.com.
SAVINGS PLAN/DEFINED CONTRIBUTION PENSION PLAN from CANADA:
INQUIRES: Contact Canada Life Assurance Company at 1-800-724-3402 or www.grsaccess.com
SAVINGS PLAN/DEFINED CONTRIBUTION PENSION PLAN from USA:
INQUIRES: Contact Merrill Lynch at http://www.benefits.ml.com/ or 1-800-483-7283.
DEATH OF A MEMBER OR A SPOUSE: Deaths must be reported to Benefits Link at 1-877-854-5465.
All departments at FCA will receive this information and will communicate any entitlements owing to applicable beneficiary(ies), including information relating to pensions, life insurance, and health care.
